Effective Date:
At SWIFTER, we value your privacy and are committed to protecting the personal information you provide when using our website and mobile application to purchase from our platform. This privacy policy outlines the types of personal data we collect, how we use it, and the measures we take to safeguard your information.
1. Information We Collect
We collect the following types of information when you use our website and mobile app:
- Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, shipping and billing addresses, payment information, and order history.
- Account Information: Your username, password, and other account-related details.
- Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
- Device and Usage Data: We collect data about how you interact with our website and app, including IP addresses, browser type, device type, operating system, and browsing activity.
- Cookies: We use cookies to track your preferences and enhance your browsing experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services, including processing orders and payments.
- To personalize your shopping experience and provide tailored recommendations.
- To communicate with you about your orders, promotions, and updates.
- To improve our website, app, and services based on your usage and feedback.
- To comply with legal obligations, such as fraud prevention and tax reporting.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who help us with tasks like payment processing, shipping, and customer support.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.
4. Data Security
- We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can update or correct inaccurate information.
- Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
- Opt-out of Marketing: You can unsubscribe from promotional emails at any time by following the "unsubscribe" link or contacting us directly.
- Data Portability: You may request a copy of your data in a structured, commonly used format.
6. Retention of Data
- We retain your personal information only as long as necessary for the purposes outlined in this privacy policy or as required by law. If you wish to delete your account or personal data, please contact us, and we will comply as soon as possible.
7. Children’s Privacy
- Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
- We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and app, and we will include the effective date of the changes.
9. Contact Us
If you have any questions or concerns about this privacy policy or your personal data, please contact us at:
SWIFTER RETAIL LLP
Email : info@swifter.in
Contact No. :9409999112 / 9409999113
Address : 354, GIDC, Makarpura, Vadodara